FAQ
Frequently Asked Questions
Is this legally compliant in South Africa?
Yes. The documents are aligned to South African labour legislation and CCMA principles of fairness and reasonableness.
Is this legal advice?
No. This is a practical HR toolkit, not legal representation. It gives you compliant systems and documentation, not legal opinions.
Can I edit the documents?
Yes. All documents are fully editable Word and Excel files.
Is this suitable for my industry?
Yes, for most SMEs. It works well for hospitality, retail, cleaning, property, logistics and service businesses.
It is not suitable for unionised workplaces.
How do I receive the product?
You receive an instant download link after payment. The product is delivered as a ZIP file.
Do you offer refunds?
Due to the nature of digital products and instant access, refunds are not offered once files are downloaded.
If you experience a technical issue accessing your files, we will assist.
Can I use this for more than one business?
This purchase is intended for use within one business entity.
Do I need HR experience to use this?
No. The documents are written in plain English and include manager guidance for real-life situations.
What payment methods do you accept?
We accept secure card payments via Yoco, including Visa and Mastercard.
Apple Pay and Google Pay may also be available depending on your device and bank.
All payments are processed through Shopify’s secure checkout.